We worked with Courtney on our Disney vacation and she was so knowledgeable. From helping narrow down a resort to personalized park maps to help us navigate the day we could not have been more prepared for our stay. With her wealth of knowledge on Disney, it completely took the stress away of planning and our family had the best time on our vacation! - Kelsey MacIntyre

We organized our Disney Family trip with Courtney, Pure Magic Vacations! We had a fantastic time and because we had Courtney guiding us with our Disney Vacation Planning our family enjoyed a seamless and ultimate experience. From our Disney Resort accommodations, MDE phone app, meal planning, Lightning Lane Passes and all the little extras that made this trip so memorable for our family, was qued by Courtney, even helping us book an extra day at Blizzard Beach the following week was effortless on our end. Pure Magic Vacations and Courtney S Thanks again! - Michelle Wood

I booked a family vacation to the Dominican Republic through Cass from Pure Magic Vacations and she was great to work with! She made sure we got the best price and accommodations for our large group (of 8 adults and 4 kids) and that we had everything we needed for our vacation. She is very knowledgeable, patient and kind and made sure all my questions and concerns were addressed. I would definitely use this travel agency again in the future. - Terrilyn M.

I booked a family vacation to the Dominican Republic through Cass from Pure Magic Vacations and she was great to work with! She made sure we got the best price and accommodations for our large group (of 8 adults and 4 kids) and that we had everything we needed for our vacation. She is very knowledgeable, patient and kind and made sure all my questions and concerns were addressed. I would definitely use this travel agency again in the future. - Miriam Laundry

We are extremely pleased with the level of expertise and efficiency that we received from Danielle Aubin. It was our very first Disney trip as a family with young children (ages 2 and 4) and older seniors (ages 78 and 87), and we ourselves as adults had not been back to Disney World in nearly 10 years.We were impressed by Danielle’s knowledge and speed of responses, even including when she herself was traveling. Our trip was a success because Danielle provided us with a lot of key advice and information, which removed a lot of unknowns and also sped up the process for getting to and working our way around the parks. She was very upfront and honest about how she is compensated for her time and service, but regardless still offered to help us with any and all parts of our trip.We were a little late in planning our trip and had no idea where to start, including even which travel dates, and where to even go - we started out all over the map in Florida. Danielle helped us cast the net wide and narrow down the scope of our trip, finally landing on a package for Disney World hotels and multiple-day park entry. She also helped us rent an electric scooter for a member of our traveling party and made honest recommendations about extra activities such as character dining, etc.In the weeks before the trip, we received “how to” video tutorials on navigating the My Disney Experience app, as well as a height restriction list for each theme park, and how to maximize the use of Lighting Lanes should you wish to purchase those passes. Danielle also offered a video chat in the week prior to our departure to walk us through tips on popular rides, security at park entry, efficient ways to scan passes, drink/meal options, what to bring into the parks, etc. In the days before our trip, Danielle even offered to stay in touch in case we ran into any trouble on our trip - when the resort indicated that they could not locate the electric scooter upon pickup, we contacted Dan...

We had the most magical first trip to Disney, and it was all thanks to our agent Caitlyn Haas! From the very beginning, Caitlyn made sure every detail of our trip was well-planned and stress-free. She provided honest feedback and gave us excellent recommendations on how to plan our days in the parks, ensuring we made the most of our time there.She helped us navigate the DAS Service for our child, ensuring we had everything we needed to make the experience as smooth as possible. When we had questions upon check-in, Caitlyn was quick to help us find a solution, always going above and beyond to make sure we had everything we needed.We can’t thank Caitlyn enough for her exceptional service and for making our Disney trip truly magical. If you’re planning a Disney/Universal vacation, we highly recommend working with Caitlyn — she’s the best!

Kat was great and so helpful in assisting me as a celiac traveler. I was able to communicate easily with her before and during our trip when we had a few things we needed assistance with. I'll definitely be booking our next trip with her! - Stephanie

Leanne was SO helpful in planning our vacation, and made planning our trip magical every step of the way! - Laura Goddfred

Thanks to Courtney, our trip to Disney was a resounding success! Courtney's extensive knowledge of the complexities of organizing and planning a Disney experience was nothing short of amazing. She took the time to get to know us individually to ensure that her recommendations were based on our needs and expectations. Courtney walked us through clear options always supported by pros and cons. Once we had our plan laid out, recommendations for our accommodations, and meal plans were booked. Courtney took the time to inform us on her recommendations to restaurants based on our preferences and dietary needs. She even made our dinning reservations for us to make sure that we had our first picks secured. Courtney then proceeded to plan the visits to the respective parks. Providing personalized maps and daily action plan made a big difference in maximizing our time on site. Courtney's outstanding service was highlighted by these characteristics. Professionalism, ability to articulate clearly and present comprehensive information, excellent listening skills, very organized and systematic approach, delivered much more than expected at every single meeting. Overall, Courtney exceeded our expectations.I highly recommend her invaluable services. - Louise Collette.

We worked with Danielle to plan our WDW trip. Her advice was INVALUABLE and the practical support was so appreciated (e.g. Danielle booked our restaurant reservations at the exact time that we were able to start booking - so that we didn't have to wake up at 4am PST!). Our trip went smoothly and we felt well equipped to adapt to any changes in our schedules because Danielle provided us with so much helpful information before we left. She was quick to respond to any questions and we felt so fortunate to be able to message her any time - we felt like we had Danielle in our "back pocket" all trip. Thank you for helping make our trip fantastic! - Magdalena