Jessica helped us plan our Disneyworld vacation. During the booking process, Jessica answered all of our questions quickly and thoroughly. She was easy to get in touch with either by email, phone or text. She was able to provide us with multiple options in our price range and gave us pros and cons on each. Once we had booked, a few new offers came available and Jessica reviewed those offers quickly and let us know which one we should take advantage of and made changes to our reservation. Jessica provided us a tonne of information and tips and tricks prior to leaving to make our stay easier. She checked in on us when we were travelling to ensure everything was on time and we had no delays. We ran into an issue with our rented stroller during our stay and reached out to Jessica regarding it. She dealt with the problem quickly and efficiently, which allowed me to watch our son be picked out of the crowd and “recruited” by Stormtroopers, not be on the phone with the stroller company. We definitely felt well supported from booking to completion of our trip. We will definitely be using Jessica again and have been giving her name out to family and friends that are thinking about booking their own Disney trip. - Nicole Fonatine

Danielle went above and beyond to help our multi-family party of 8 book an amazing trip to Disney World this month! Her tips were invaluable and helped take most of the stress out of organizing a fun time in the parks. She also answered a few frantic emails from me while we were at Magic Kingdom! Without Danielle, we would have been confused about Genie+, Lightning Lane and how to get the most out of our days at all 4 parks. We can't recommend her services enough. - Michael Self

What can I say, the service Kelly Vurinaris provided us was just phenomenal. She went as far as asking what my daughters favorite colors were. She arranged everything from start to finish. We compared resorts, looked at all the dining options, parks, stroller service, airport ride to and from and she planned the perfect itinerary. I highly recommend calling her for your Magical vacation planning. - Laila Fini

Thank you to Anna Scott for helping with our Disney Family Vacation, we had such an awesome time. So many memories for us, our kids and grandkids will be with us forever. Just all the smiles on everyone’s faces, we just knew it was the right place to be! Anna is the person you want to book through as she sure is a specialist in her field. She made sure we had everything taken care of and she knows the awesome places to have our meals together at, everything was so delicious. We sure appreciated all of her Disney knowledge, she is an expert. - Pat Caron

We just came back from a 7 day Disney Cruise that I booked with Kelly Vurinaris. She is the sweetest and most helpful agent. She helped us secure the Cruise we wanted and answered all questions we had. I would use her 100 times over! THANK YOU KELLY! - Marilena Cossaro

We just returned from a week long vacation at both Disney World Resort and a Disney Cruise. Helen Lafee was absolutely amazing. She made the whole planning process easy and stress free. She was very knowledge and always up to answer all my questions and there were a lot. This was by far the fastest vacation that I've ever booked because all the research was done for me and I didn't have to think about anything. She was on top of things and I had no doubt that I was in excellent hands. It was a pleasure working with her and I will definitely be using Pure Magic Vacations and Helen in the future. Thank you Helen and Pure Magic Vacations for helping to take the guess work out of what could have been a very overwhelming process and for helping to make it as magical as it was. - Diana Mendes

I must emphasize how effortless the process was from the beginning to the end. Our agent Kat Ward was very communicative and provided exceptional service in which I will always be grateful for as the planning can always be overwhelming. Thank you again and hope to book the next trip soon. - Juju Zzang

Disney and planning is overwhelming, Kat Ward erased all those feelings and was on top of all the details. She was thorough, personable, and always open to a phone chat which I appreciated. E- mails were answered promptly and took initiative to coordinate our group of 10 so that we are all on the same page. We never felt pressured and Kat was full of knowledge. Your Disney trip is in good hands with Kat. We will definitely be going back to her for our next planned vacation. My kids cry daily that they are no longer at Disney ! - Jane Lee

When planning our first Disney vacation we decided to go through Pure Magic Vacations. I can’t recommend Caitlyn H enough! She is the most precise, accommodating, and helpful travel agent I’ve experienced. Her expertise with Disney (and Universal) and its perks made our trip planning incredibly smooth, affordable, and time efficient. Her advice and recommendations helped ease the stress. Every single question that we had, she had an immediate answer for. She is evidently very knowledgeable and truly knows every single park, attraction, restaurant, and hotel inside and out. She helped to provide us with exactly what we were looking for in our first Disney adventure - focusing on our family’s specific interests, and making sure we knew how to achieve what we wanted to while traveling. I will most definitely be reaching out to Caitlyn again when booking our next Disney trip! Thank you Pure Magic Vacations! - Mackenzie

I would 100% recommend working with Liz Braganca. She was incredible to work with when booking our long overdue family vacation. She helped us find the best resort, for the best deal and was always available and quick to reply to any questions we might have had. Thank you so much Liz for everything. We can’t wait to use your expertise again in the future for all our vacations! - Jess Daley