When we decided to start planning a trip to Disney and Universal almost a year ago, I had no idea where to start, there was just soooo much information and I had no idea when booking windows open for the dates we wanted. After seeing some recommendations for both Pure Magic Vacations and Jessica MacKenzie, I filled out a form and it was the best decision I could have made! Jessica helped me put my ideas into reality, helped me get great deals when they popped up, gave me amazing advice from before I even put a deposit down to even while on the trip! I cannot recommend both more! - Jamie Lelievre

The idea of planning and executing a trip to Walt Disney World seemed completely overwhelming to us and so in realizing we needed some help to make a trip like this a reality, we were recommended to work with Kat Ward. From the get-go, Kat's knowledge, enthusiasm and calm approach to Disney planning quickly put us at ease to coordinate such an important and detailed trip for our family. Kat was extremely helpful in providing us with different options for Disney resorts, so we felt like we had enough options to choose from (but not too many) and clearly laid out all of the comparable options so we could figure out what would be the best fit for our family. She was quick to respond to any questions we had and helped us to meet all of our deadlines for Canadian citizen discount, dining reservations and lightening lane bookings. She also met with us to help us understand how to best plan our days at the parks, navigate lightening lanes and best utilize the meal plan. Even when we were on the trip she checked in with us and continued to share tips so we could get the most out of our Disney experience. We had such an amazing experience as a family that we will always remember. We are very grateful that Pure Magic Vacations and Kat's work helped to make it happen! - Shaun Barrett

We worked with Amber!!!! She was amazing to work with and very knowledgeable about Disney. Great communication with planning our trip - planned us the most perfect itinerary too. Her recommendations (resort, restaurants, meals, rides, etc)were great for our family of five with kids ages 8,6,1.Thank you Amber !!!! - Katrina Kaufman

We went on our first ever Disney trip last year and I have to say that it was an absolute magical experience ! A huge part of that was thanks to the incredible expertise and guidance of our Disney travel agent, Amber Cole!From the initial planning stages to the final moments of our trip, Amber was always available, knowledgeable, and enthusiastic. She took the time to get to know our family's preferences and needs, and tailored her recommendations to ensure that our trip was tailored perfectly to us.Amber's extensive knowledge of all things Disney was truly impressive. She knew the best times to visit each park, the must-try restaurants, and the hidden gems that we would have never discovered on our own. Her advice on character dining, FastPass+ reservations, and even the best places to grab a quick snack or coffee were invaluable.But what really set Amber apart was her exceptional customer service. She was always quick to respond to our questions and concerns, and her responses were always cheerful and reassuring.Because of Amber's hard work and dedication, our Disney trip was truly unforgettable. We can't wait to plan our next Disney adventure with her. If you're planning a Disney trip, do yourself a favour and work with Amber - you won't regret it! - Silvia Narula

We had the most magical time at Disney, thanks to all the help we got from Rebecca Adam at Pure Magic Vacations. She was very knowledgeable and able to answer every question we had from when to go, how to order the parks, what rides to make sure we try, lightning lanes and everything in between. I loved the advice she gave us about character meals and dining, and that she made all these reservations for us ahead of time. She also met with us before our trip to review the Disney World app so that it was easy to navigate while we were away. Truly, such great support. It was so incredible to arrive for our vacation and feel prepared and ready to just dive in and enjoy all the special moments. We can’t wait to consult with Rebecca again for our next trip! - Brittany Valeriote

Many thanks to Kalie McKenna for making our first trip to Disney the most magical experience we could have hoped for. Our family had the best time! - Tracy Tolentino

Lesley de Leon was the absolute best ! She answered all my questions and went above and beyond to make sure we had the best experience possible on our Disney cruise. Thank you Lesley ! - Susie M.

Pam was fantastic to work with. She is incredibly knowledgeable about the complexities of booking a trip to WDW and Universal. We saved a significant amount of money with her, as she is always looking for better prices at the resorts even up until your final weeks before departure. Her planning undoubtedly made our trip a success! She even helped us with a contingency plan when our passports were very late arriving. Would 100% use her services again. - Tiffany Van Slyke

We had the pleasure of working with Kat Ward to plan our Disney Cruise out of Port Canaveral. She was very responsive and knowledgable. She has physically been on the cruise ships that leave out of Port Canaveral and understands the layouts so well. She booked us a cabin in the most perfect spot! We felt at ease knowing we could go to her with any questions before our sailing. I highly recommend booking your Disney, Orlando area, or all inclusive travel with Kat! - Kerry Jones

Adam at Pure Magic Vacations made my family's trip to Orlando so easy! It was our first time going to Universal and Disney and Adam was fantastic at helping us find the best deals and walking us through everything. He was very quick to respond to any questions or concerns I and took the time to meet with us before we left and show us how to use the park apps. It really took a lot of stress off my plate with the planning and we had such a great vacation! - Shauna B.