We just returned from a week long vacation at both Disney World Resort and a Disney Cruise. Helen Lafee was absolutely amazing. She made the whole planning process easy and stress free. She was very knowledge and always up to answer all my questions and there were a lot. This was by far the fastest vacation that I've ever booked because all the research was done for me and I didn't have to think about anything. She was on top of things and I had no doubt that I was in excellent hands. It was a pleasure working with her and I will definitely be using Pure Magic Vacations and Helen in the future. Thank you Helen and Pure Magic Vacations for helping to take the guess work out of what could have been a very overwhelming process and for helping to make it as magical as it was. - Diana Mendes

I must emphasize how effortless the process was from the beginning to the end. Our agent Kat Ward was very communicative and provided exceptional service in which I will always be grateful for as the planning can always be overwhelming. Thank you again and hope to book the next trip soon. - Juju Zzang

Disney and planning is overwhelming, Kat Ward erased all those feelings and was on top of all the details. She was thorough, personable, and always open to a phone chat which I appreciated. E- mails were answered promptly and took initiative to coordinate our group of 10 so that we are all on the same page. We never felt pressured and Kat was full of knowledge. Your Disney trip is in good hands with Kat. We will definitely be going back to her for our next planned vacation. My kids cry daily that they are no longer at Disney ! - Jane Lee

When planning our first Disney vacation we decided to go through Pure Magic Vacations. I can’t recommend Caitlyn H enough! She is the most precise, accommodating, and helpful travel agent I’ve experienced. Her expertise with Disney (and Universal) and its perks made our trip planning incredibly smooth, affordable, and time efficient. Her advice and recommendations helped ease the stress. Every single question that we had, she had an immediate answer for. She is evidently very knowledgeable and truly knows every single park, attraction, restaurant, and hotel inside and out. She helped to provide us with exactly what we were looking for in our first Disney adventure - focusing on our family’s specific interests, and making sure we knew how to achieve what we wanted to while traveling. I will most definitely be reaching out to Caitlyn again when booking our next Disney trip! Thank you Pure Magic Vacations! - Mackenzie

I would 100% recommend working with Liz Braganca. She was incredible to work with when booking our long overdue family vacation. She helped us find the best resort, for the best deal and was always available and quick to reply to any questions we might have had. Thank you so much Liz for everything. We can’t wait to use your expertise again in the future for all our vacations! - Jess Daley

We just returned from a fantastic week in Orlando. Thanks to Susan Housel everything was perfect. She got us into the section that we wanted of the Disney Resort, so we had the most convenient location for getting quickly to the parks. She gave us tons of advice and recommendations for meals to meet our dietary needs. I highly recommend Susan to help you navigate the system. She really knows the Disney and Universal parks and how the ticketing works, so she can give you any tips that you might need! - Darlene Green

Our family has now booked 3 Disney World vacations as well as a Disney cruise with Carolyn deBlieck at PMV and each experience has been more magical than the last! She has helped these Disney guppies evolve into the rope droppin, lightning lane experts we are today! Carolyn has such vast knowledge about all the parks, dining options and resorts and has been so great at guiding our family to the best choices for us! Her level of service is top notch, she is quickly available to answer questions as well as snagging us those hard to get reservations! It's like your in the Disney bubble before you even arrive! Thank you so much for everything Carolyn, can't wait for the next one! - Elizabeth Popovski

My trip of September 2023 was absolutely Magical. It was planned by Nichola Patey and because of her planning we did not miss a beat. We told her what we wanted to do and she asked great questions of things we didn’t even think about. Her knowledge of Disney was remarkable. Every day was planned and timed to perfection. Nichola I cannot thank you enough for our magical vacation. All we had to do was show up. I will have the memories with me forever and they still bring me joy. - Debbie Caines

As frequent Disney venturers we know first hand the work that goes in to planning the perfect Disney vacation. That’s why we had Nichola Patey help us out with our recent trip to Animal Kingdom Lodge. She handled our booking, park passes & many dining reservations while also making a ton of great suggestions to add some extra magic to our vacation. Her work & knowledge on all things Disney is second to none & she might just get just as much joy out of planning vacation magic for others as she would her own! - Lorenza Reid

I had a great experience working with pure magic vacations, my travel agent was Cass Lloyd. She was lovely to work with. I appreciated her quick responses, suggestions and advice. She was able to book everything for me seamlessly and deal with any problems that arose for me. We had an amazing time at Disney, universal and a Disney cruise with our 7 month old! - Alex Z.