Jessica helped us plan our Disneyworld vacation. During the booking process, Jessica answered all of our questions quickly and thoroughly. She was easy to get in touch with either by email, phone or text. She was able to provide us with multiple options in our price range and gave us pros and cons on each. Once we had booked, a few new offers came available and Jessica reviewed those offers quickly and let us know which one we should take advantage of and made changes to our reservation. Jessica provided us a tonne of information and tips and tricks prior to leaving to make our stay easier. She checked in on us when we were travelling to ensure everything was on time and we had no delays. We ran into an issue with our rented stroller during our stay and reached out to Jessica regarding it. She dealt with the problem quickly and efficiently, which allowed me to watch our son be picked out of the crowd and “recruited” by Stormtroopers, not be on the phone with the stroller company. We definitely felt well supported from booking to completion of our trip. We will definitely be using Jessica again and have been giving her name out to family and friends that are thinking about booking their own Disney trip. - Nicole Fonatine