Disney and planning is overwhelming, Kat Ward erased all those feelings and was on top of all the details. She was thorough, personable, and always open to a phone chat which I appreciated. E- mails were answered promptly and took initiative to coordinate our group of 10 so that we are all on the same page. We never felt pressured and Kat was full of knowledge. Your Disney trip is in good hands with Kat. We will definitely be going back to her for our next planned vacation. My kids cry daily that they are no longer at Disney ! - Jane Lee