We were planning our first Disney vacation all last minute right before the Christmas holidays. We had never been there so needed lots of help for booking parks hotels food etc. Cass Lloyd came along like a fairy godmother and took care of all the work. She booked us a perfect place to stay at which was the All star music resort which was so beyond my expectations along with park passes. She also suggested booking some restaurants within the parks and then helped us to book them. We loved every minute of it. While we were on vacation she would keep in touch with us and was always there if we needed any help. At one point she even logged into my app for me as I was having trouble within the park. Thank you Cass Lloyd I couldn’t have done it without you. She even messaged us when we came back to see if we had a good time.Please use this lady she is the best. We travel a lot but have not used an agent in a long time and she became like family. She’s so professional but goes way beyond what an agent does and she became like family. I would give her ten stars if I could out of five.