We had Kimberley as our agent and she was wonderful. We started planning our trip nearly a year in advance; we had a million questions throughout the process and she answered every one promptly. She notified us of different promotions and changed us to a better resort for less money. I've been to Disney before and used a different travel agency - never again. PMV agents actually know what they are talking about because they've been to the destination many times and have real world experience. Thanks Kimberley for helping us plan the best girls trip ever! - Candice Rochford